then NOTHING! I emailed them 3 times and tried calling their "customer service" number, but it always hangs up on me! So what number are people calling that they have a 40 min long wait? Because I don't even have a long wait from them, they just drop the call like wtf?! Anyways, it's and I ended up having to send a letter to my CC company to dispute the stupid charge. SOOO anyways, I canceled it a few days later and requested a refund to my original form of payment. while we do not anticipate a significant delay, we will be monitoring your order - and if it doesn't ship within 10 days of your original order date (and you don't cancel prior to shipment), we will automatically cancel and issue a refund to your original form of payment." Hellll nooo! I have bought SO much from them (about 5 separate orders over $75), and then I placed one order for $85.59 on, then I received an email a week later that states "if you'd rather not wait any longer and would like to cancel your order for a refund or gift card, please click here to cancel any time before we ship your order. I'm hoping PayPal is able to get it back for me. It's obvious they are doing everything possible to not give me back my money. They had told me my refund was processed on 11/14 and now they tell me they cannot process the refund because of the chargeback they had instructed me to file. I got an email from Fashion Nova on 12/13 stating that because I had opened a claim with Paypal, that they were unable to process the refund. Well, as I had paid through PAYPAL, I opened a claim with them for my missing refund. I emailed again on 12/10 requesting my refund and was told to contact my banking institution, as the refund had been processed and my bank had put a hold on the refund. I reached out to customer service that day via email, and was told my refund was processed and would take 7-10 days to complete. Received a shipping notification on 11/14 saying my items were sent out, but a few were out of stock and not included in the shipment. Purchased items on 10/19 and was promised my items were in stock and would be late shipping, as they were moving into a new distribution center. They also delete all 1, 2, 3-stars reviews. Moreover, do not believe photos on their website. Think twice! All of these items are created in Chine so there is a very big chance that you will see the very same items on other websites. To all customers that saw Fashion nova PR campaign on Instagram and so on (thanks Cardi B for promoting such a $#*!ty company as Fashion nova really is) - DO NOT BUY IN FASHION NOVA. Otherwise I will see it as a illicit enrichment and will sue you. Provide me with full refund for all items that were never shipped to me to my bank account stated in the order. If you don't have these items and if you would never ship them to me than I don't have any reason to keep MY MONEY on your bank account. You don't provide a good you return money back. You are not a bank that can keep my money on your bank account. I do not need your giftcard, I need my money back. You said that you issued me a gift card with the amount of money that I PAID you already, which i don't need. You gave me no choice in replacing these items, because placing 2 orders requires 2 times shipment. You sold me items and then told me that they are not available anymore.
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